Elunoku Support
Help with Sudoku gameplay, saved progress, daily challenges, language and theme settings, and app troubleshooting for Elunoku.
How We Can Help
- Help with starting, pausing, resuming, or completing a Sudoku puzzle.
- Questions about notes, hints, mistakes, daily challenges, achievements, themes, and local progress.
- Bug reports involving app behavior, display issues, localization, or saved data.
Contact
For Elunoku support, email:
support@ascend-spark.comGeneral company support: support@ascend-spark.com
Frequently Asked Questions
Does Elunoku require an account or internet connection?
No. Elunoku does not require an account, and its core puzzles, saved progress, hints, achievements, themes, and daily challenges are designed to work offline.
Where is my game progress stored?
Your current game, completed-game history, notes, statistics, achievements, daily challenge progress, and settings are stored locally on your device. The current version does not include account-based cloud sync or cross-device transfer.
What should I include in a bug report?
Please include your iPhone or iPad model, iOS version, Elunoku version, selected language and theme, and the steps that caused the issue. A screenshot is helpful when the problem is visual.
How can I remove my Elunoku data?
Because Elunoku does not use an account in the current version, deleting the app removes its locally stored game data from that device. Firebase Analytics data is managed separately under Google's retention practices.